With over two decades of experience in hospitality and multi-unit management, responsibilities have included overseeing daily operations, supervising large teams, and maintaining the highest standards in guest services. Proven success in managing staff across multiple restaurant and resort properties, ensuring consistency in service delivery, employee performance, and operational efficiency. Areas of expertise include staff development, scheduling, operational planning, conflict resolution, and implementing procedures that align with both guest satisfaction and financial performance goals.

As Area Manager for a multi-location restaurant group, oversight included more than 50 employees across six locations, with full responsibility for budgeting, forecasting, and profit and loss management. Also served as Night Manager at a full-service resort, where duties involved completing nightly audits, supervising security, housekeeping, front desk, and shuttle services, and ensuring a smooth transition to morning operations. Frequently called upon to assume full managerial responsibilities at larger resort properties during leadership absences, maintaining operational continuity and guest service standards. Demonstrated ability to lead high-performing teams while fostering safe, efficient, and service-oriented environments.

Over 20 years of experience in graphic design, marketing, and visual communication, with a strong background in both creative direction and production management. Skilled in developing brand identities, designing promotional materials, and producing large-format graphics for a wide range of industries including hospitality, events, retail, and corporate environments. Proficient in Adobe Creative Suite, with hands-on expertise in signage, vehicle wraps, trade show displays, environmental graphics, and digital content. Adept at managing end-to-end creative workflows—from concept and design to prepress, printing, and installation—while ensuring consistency, accuracy, and alignment with brand standards.

Led in-house marketing and design operations for a multi-location restaurant group, overseeing the production of all branded materials, advertisements, signage, and marketing campaigns. Supervised a team of graphic designers, installers, and production staff, ensuring timely delivery of high-quality visuals for store launches, community events, and promotional efforts. Directed print operations supporting both internal needs and external clients, including sports teams, conventions, and local businesses. Known for balancing creative vision with technical precision, while maintaining efficiency in fast-paced, deadline-driven environments.